Industry: Education Practitioner: Brooke Wichmann, Assistant Director of Conflict Resolution Colorado State University The Office of Conflict Resolution and Student Conduct Services at Colorado State University is dedicated to supporting…
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Industry: Healthcare Practitioner: Zona Boyum, Succession Planning Coach BayCare Health Systems The impact of culture in reducing conflict is also stressed at BayCare Health System in Clearwater, Florida. Zona Boyum,…
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Industry: Healthcare Practitioner: Dennis M. Dennis, PhD, RN Principle at Care Full Conflict, LLC Dennis has been involved with health care issues since 1980. “I’ve used the CDP on a…
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It is 2 am, the morning after the US political race, and I am wide awake. My mind is reeling at the results. I am trying to reflect on what…
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In a recent issue of the Harvard Business Review, mediator Diane Musho Hamilton, shared tips for how people can regain composure when emotions run high in conflict. Hamilton, who is…
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Why do we get mad in conflict? It usually happens because of the way we think about the situation. Although we think that another person’s actions are what cause us…
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Organizations want to know what kind of return on investment can come from improving their managers’ and employees’ ability to handle conflict effectively. It is a similar question to those…
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If we are going to measure the cost of conflict to an organization, we must know what to look for. What should we consider as conflict? Conflict is a difference…
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Although conflict is inevitable, there are strategies to keep in mind that help improve relationships and increase productivity. The actions you take at the very beginning of a conflict often…
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While it may be a critical competency, leaders are no more comfortable or competent in dealing with conflict than anyone else. This may be one reason why leaders rank it…
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